Privacy Policy

Personal data gathering and protection statement

We understand and of course respect your wish of maintaining your private information confidential. In our Privacy policy, applied to web page www.toursplit.com, you can be informed regarding what information we collect, how we collect it, and what we do with it. By using our site, you consent to our privacy policy.

1. What information we collect and why?

We collect your personal information when you are booking a tour, posting a question through our contact form, signing up to our newsletter list or purchasing something from our store, as part of the buying, selling or booking process, we collect the personal information you give us such as your name, surname, e-mail address and phone number. When you browse our web page, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. You may, however, visit our site anonymously. This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”) that uses so-called “cookies”, text files which are saved on your computer and enable the website to analyze how you use the site. You can prevent the saving of cookies via the relevant settings in your browser (for more information visit http://www.google.en/policies/technologies/ads/), however, be aware that this may prevent you from using the full functionality of this website. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2. How do you get my consent?

When you provide us with personal information to complete a transaction, book a tour, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. Cookies

Cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Cookie is not a program and cannot carry viruses. Its use is primarily for search information.

5. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To process transactions (When paying with credit card, we ask you for the name of the cardholder, credit card number, expiry date and the Card Verification Code.
  • To improve customer service
  • To send periodic emails

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

6. How do we protect your information?

The information we collect from you is kept non-encrypted but protected from unauthorized use. We use a firewall to protect unauthorized devices from accessing our systems and thereby protect your personal information.

7. Who uses the information?

The information is primarily used by Tour Split, marketing department solely for the purposes stated above. We will in no case provide your information to any third party without prior consent. This online privacy policy applies only to information collected through our website and not to information collected offline.

8. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Tour Split
Bana Jelačića 19
21000 Split, Croatia
www.toursplit.com
+385 21 587 995
info@toursplit.com